ASC, a global provider of innovative solutions to record, analyze and evaluate communications, has announced the release of EVOip Server Software 9.0. This latest release is part of the company’s new VoIP recording solution. Now offering post-compression of recorded calls and recording of screen activities, EVOip is available for both Windows and Linux operating systems.

Companies who take advantage of this offering will gain access to new and enhanced integrations with IP phone systems while also reducing overall complexity and employing new user-friendly graphical interfaces with supplementary ASC products like WEBplay and INSTANTplay.

 

Guenther Mueller (News - Alert), CEO and Chairman of ASC, said in a statement, “It’s truly exciting to see the impact of EVOip 9.0 on the market for VoIP recording solutions. I’m particularly proud of the way is revolutionizing the whole process, both in terms of new features and customer convenience.”

Mueller described the improved protection of customer data by meeting stringent Payment Card Industry (PCI (News - Alert)) data security standards. New flexible licensing possibilities include the ability to use systems without a hardware dongle by connecting to a central license server.

 

When examining features, Mueller refers to them as an expansion on the impact of post-compression. These features provide a way to reduce bandwidth requirements and increase channel hour capacity while also providing significant savings in power and storage costs by avoiding operation at peak hours.

The EVOip allows for the ability to record screen activities independent of the company’s quality monitoring solution, the INSPIRATIONpro. Audio recording triggers the screen capability and search-and-replay is executed in conjunction with POWERplay.

 

An added perk to the EVOip is that it is now compatible with Avaya Integral Enterprise, Aastra Solidus eCure and Thales Norumat TIP. The solution also offers integration with Siemens (News - Alert), Avaya, Mitel and Innovaphone.

 

This new ASC software will also capture telephone calls from the network and enable storage, playback and archiving of the entire interaction. As the solution is completely software-based, it is designed for maximum flexibility, scalability and ease of integration and installation.

 

EVOip will record encrypted calls and provide adjustable modes for individual, bulk or selective recording. It will also record as many as 280 channels at the same time and will work with the common SIP protocol.